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Profile: tiptopweb

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    Hello,

    I would like to report a bug in  NOP Stripe Direct Payment
        In the Single Page Checkout
        We select Stripe as Payment method
        We enter payment details, and go to the last panel to confirm the order (we can see the payment intent in stripe)
        WE DO NOT CONFIRM THE ORDER, and decide to go back to change the Payment method
        We select Money Order as a payment method
        We go to the last panel to confirm the order
        WE CONFIRM THE ORDER (it is a Money Order)

    When we look at the order, it is not paid and a Money Order type of Payment, all good with this

    The BUG is that the Payment has been confirmed with Stripe (we can see the payment intent has been confirmed as a payment and the card charged)

    We have currently clients that are changing payment method as above being doubled charged for shopping on our website


    Can you please fix this?

    4 years ago

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