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Send custom shipping

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treycopeland@bellsouth.net

Posted: 7 years ago

#5420 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5420 Quote

How can I send in a custom shipping amount for Google Shopping?

I see shipping weight & label, but I don't see a field to send in a shipping charge.

Thanks!

Reference: https://support.google.com/merchants/answer/6324484?hl=en&ref_topic=6324338

Support

Posted: 7 years ago

#5428 Quote

Support

Posted: 7 years ago

#5428 Quote

I'll add your feature.

Support

Posted: 7 years ago

#5429 Quote

Support

Posted: 7 years ago

#5429 Quote

We added new parameter for mapping 'Additional shipping charge'.
Download new release and try.
We didn't change the release number.

treycopeland@bellsouth.net

Posted: 7 years ago

#5439 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5439 Quote

There should be another Caption named 'Shipping Price' that we can use Additional Shipping Charge as the value. This is required by Google.

It should look like this in the xml file:

<g:price>6.49 USD</g:price>

$6.49 would be a value in Additional Shipping Charge

Support

Posted: 7 years ago

#5440 Quote

Support

Posted: 7 years ago

#5440 Quote

Do you mean this document?
https://support.google.com/merchants/answer/6324484?hl=en

Do you want to have such XML block?

<g:shipping>
  <g:country>US</g:country>
  <g:region>MA</g:region>
  <g:service>Ground</g:service>
  <g:price>6.49 USD</g:price>
</g:shipping>

You can add ' USD' using suffix. Each parameter has prefix and suffix. But I want to add this feature from the box.

treycopeland@bellsouth.net

Posted: 7 years ago

#5442 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5442 Quote

Yes, that box. But only g:price is required under shipping. So make the other 3 optional.

Let me know when updated.

Thanks!

Support

Posted: 7 years ago

#5443 Quote

Support

Posted: 7 years ago

#5443 Quote

I added this feature in new release. Download new release and replace DLL file and google.XML template.
If product has additional shipping charge plugin will create new item.

treycopeland@bellsouth.net

Posted: 7 years ago

#5444 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5444 Quote

We have uploaded the new file & cleared everything out.

I have a product with additional charge, but I still do not see the shipping block in the xml file. It should look like this but I don't see it:

<g:shipping>

<g:price>15.99 USD</g:price>

</g:shipping>

Support

Posted: 7 years ago

#5445 Quote

Support

Posted: 7 years ago

#5445 Quote

Maybe you used plugin or feed file from browser cache.

1. Open the google template (second page) and check if this template has the last line 'shipping_price'.
2. Check if one of your product has additional shipping charge.
3. Clear browser cache and try.

treycopeland@bellsouth.net

Posted: 7 years ago

#5449 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5449 Quote

Once added and tried to generate feed, but gives this error:

System.InvalidOperationException: The Writer is closed or in error state. at System.Xml.XmlWellFormedWriter.AdvanceState(Token token) at System.Xml.XmlWellFormedWriter.WriteEndElement() at FoxNetSoft.Plugin.Feed.Manager.Core.GoogleCustomFeedClient.GenerateFile(Stream stream) at FoxNetSoft.Plugin.Feed.Manager.Core.CustomFeedClient.GenerateFeed(FeedRec feed, IList`1& reportMessage) at FoxNetSoft.Plugin.Feed.Manager.Core.FeedManagerExport.ExportFeed(FeedRec feed, Boolean uploadFTP)

How can we fix this?

treycopeland@bellsouth.net

Posted: 7 years ago

#5450 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5450 Quote

In the debug log file, there are a lot of these errors:

Error. Cann't export product Id=57095, errorMessage=The Writer is closed or in error state.

Support

Posted: 7 years ago

#5451 Quote

Support

Posted: 7 years ago

#5451 Quote

I saw such error many times.
Check the description of this product. This description has 'deny' chars. You will see "box".

treycopeland@bellsouth.net

Posted: 7 years ago

#5452 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5452 Quote

We fixed the issue on one product and find it on multiples. We did not have this issue before the upgrade.

Please advise.

Thanks!

Support

Posted: 7 years ago

#5453 Quote

Support

Posted: 7 years ago

#5453 Quote

Send me bad char code, I'll add in internal kernel of plugin.

treycopeland@bellsouth.net

Posted: 7 years ago

#5454 Quote

treycopeland@bellsouth.net

Posted: 7 years ago

#5454 Quote

hex codes:

0x1F
0x03
0x07

we keep finding more each time.

Support

Posted: 7 years ago

#5455 Quote

Support

Posted: 7 years ago

#5455 Quote

Open your Google.xml template and check this block

  <FeedAttribute>
    <Id>2</Id>
    <FeedCaption>Description</FeedCaption>
    <FeedName>description</FeedName>
    <FieldNameCode>fulldescription</FieldNameCode>
    <CharsLimit>5000</CharsLimit>
    <Required>false</Required>
    <IgnoreNullOrEmpty>false</IgnoreNullOrEmpty>
    <ActionId>2</ActionId>
  </FeedAttribute>

Check this value <ActionId>2</ActionId>.
Plugin had to replace bad chars...