Shipping fee?

Hello,
Would you be able to assist? We had to turn off our Paypal Express Checkout Plugin.


On our website, this week we are running a 30% off + $10 Flat Rate Shipping promotion. When at checkout, we selected Paypal, the 2nd option of buying from Paypal (not logged in). When doing so, the order total does not calculate the $10 shipping charge. See Attached.


We also testing by checking out normally, not through Paypal.

The steps we followed were: Checkout à billing addressà shipping addressà once we got to the credit card information page, we went back to the CART, and selected Paypal checkout. Then that is when Paypal added the shipping cost to the order.


Please assist.

Thanks,

Larimar

Yes.
If you use PayPal Express Checkout from cart page plugin sends to PayPal product list and doesn't send shipping and payment fees.
It's important!!!
You can see on cart page that NopCommerce didn't calculate shipment amount and you saw. 'Calculated during checkout'.

PayPal uses internal shipment rules (fees) for PayPal Express Checkout.

https://www.tipsandtricks-hq.com/setup-paypal-profile-based-shipping-5865

Read this document and add new shipment rule 10$.

PayPal will charge shipping fee itself now (for PayPal Express Checkout!!!) if the store doesn't send shipment fee.