Hi,
We purchased your PayPal Express checkout plugin a while back and it seems to have been working fine, however, we have recently been getting customers call us and say that they have tried to pay using PayPal Express, the PayPal window opens and the user logs into PayPal but at that point they are redirected back to an empty web basket and doesn’t display any errors or warnings.
We have verified this happening and it appears to be happening on mobile devices more than desktop, we tried it on an iPhone 5 and had the same issue.
I have checked the web logs etc. but haven’t been able to find anything that looks like a PayPal express error, do you have any pointers to help us find out what the issue might be?
Kind Regards