Can't open plugin configure page (ACL?)

Our customer has informed us that he is unable to access the Import Manager plugin. Please see screen here when I try and access: https://www.screencast.com/t/JAF0viJq25E

Here is a screenshot of the error on the server: https://www.screencast.com/t/JFSs3sBj

Here are screenshots of the logs:

https://www.screencast.com/t/tgp53x5R

https://www.screencast.com/t/zIIG9RH1

https://www.screencast.com/t/7CvvQ15N

Open ACL list and check if customer has this rule "Plugin. Admin area. Import Manager.