Tax Amount in Total Even Though 'Include Tax' is Un-checked

Hello,

The amount of Tax is being included in the Total value passed to the dataLayer in the Google Tag Manager script even though the setting 'Include Tax' in Configuration is not checked.

Please fix this so that the Tax amount is not included in the Total value amount.

Thanks

To clarify, I do not want to include the Tax amount in the transactionTotal value that is passed to dataLayer for Google Analytics ecommerce tracking, only the order subtotal before tax and shipping should be passed to transactionTotal variable. I am OK with keeping the tax amount in the transactionTax variable.

'Include Tax'  - this parameter is for product prices.

transactionTotal - order total with tax and shipping fees.
transactionTax - order total tax.

I can add the new parameter 'transactionSubTotal'
transactionTotal - order subtotal value (with or without TAX)
What do you think?

Support wrote:

No, because Google Analytics only looks for the variable transactionTotal, it won't recognize transactionSubTotal.

You should make another checkbox in the Settings called 'Include Tax & Shipping In Order Total'. If unchecked, then you don't include tax/shipping amounts in the transactionTotal variable amount. If checked, then you include tax/shipping amounts in the transactionTotal variable amount.

Thanks

Then you can also rename the existing Include Tax setting to be called 'Include Tax on Products'

I need to think.
Write me on Monday

Support wrote:

Will do. If it makes it easier, you should simply deduct the tax and shipping amount you pass to transactionTotal - because most Google Analytics users would prefer to exclude those amounts from revenue since tax and shipping amounts are passed through to 3rd parties (tax authorities and shipping company).

I need to think.
I'll be busy next two weeks and I need to think about better solution.

I have the same problem, have this issue been resolved?  Thanks.

Also, the price in the transactionProducts list includes tax.

Do you want to have product price with TAX (include TAX)
and order Total without TAX?

I want the transactionProducts list and transactionTotal to NOT include tax.

Just to confirm I want the product price and the transactiontotal to NOT include tax.  I have the includeTax in the configuration unchecked but those fields are still including the tax.

Thanks.

Help me.
What tracking code do you use? Google, Facebook?

Google Tag Manager

price is showing - price: 367.01, quantity: 1, it should display 343.00.  It's including Tax.

Transaction total is showing  'transactionTotal': 403.81, it should be 343.00.  Transaction total includes Tax and Delivery Charges.

Example:
Product amount: 343.00
Delivery Charges: 34.39
Tax: 26.42
Total amount: 403.81

Google Tag manger Datalayer:
     <script>
window.dataLayer = window.dataLayer || [];
var order_product_list = [];
order_product_list.push(
     { id: '329', price: 367.01, quantity: 1 }
);
dataLayer.push({
    'PageType':'OrderCompletedPage',
    'PageUrl':'https://hrdirect.crqa.inet/checkout/completed/',
    'email': 'iwall@complyright.com',
    'value': '403.81',
    'currency': 'USD',
    'orderid': 968,
    'ProductIDList': order_product_list
});
dataLayer.push({
    'storename': 'HRdirect | Smart Solutions to Help Solve Your HR Tasks',
    'transactionId': '968',
    'transactionTotal': 403.81,
    'transactionTax': 26.42,
    'transactionShipping': 36.80,
    'transactionProducts': [
     { 'sku': '329', 'name': 'Forklift Training Set Bilingual', 'category': 'Safety Training', 'price': 367.01, 'quantity': 1 }
    ]
});

Thank you.

Version 1.41 - October 07, 2019

+ added new parameter in each tracking code (Exclude TAX, Exclude Shipping and Payment Fees)
- remove parameter "Include TAX" from plugin configure page