You have no items in your shopping cart.

Profile: Support

Avatar
Statistics

    I'll do the new release next several days.

    3 years ago

    1. Upgrade the plugin with the last release
    2. Restart nopcommerce and try it again.

    Write to me about the result

    3 years ago

    1. Check the pagination for list of plugin. Maybe you have 2 pages.
    2. Open the file plugins.json
    and check the sections

      "PluginNamesToUninstall": [],
      "PluginNamesToDelete": [],
      "PluginNamesToInstall": []

    Leave these sections empty.

    3 years ago

    You need to use the same serial  number.

    3 years ago

    I need to think how to catch this issue....
    Open the plugin configure page and enable debugging.
    When the customer has issue with the payment you will send me the plugin log file and Stripe payment ID

    3 years ago

    Open the plugin configure page and enable debugging.
    Clear the plugin log file.
    Try to checkout. Send me the plugin log file to support@foxnetsoft.com.

    3 years ago

    nop 4.30?

    3 years ago

    >Because in my case order is not created, but money is charged.
    No, your issue is in another place.

    Nopcommerce can't create the nop order.
    You use the native onepage checkout, it means that  customer addresses were validated in the one of checkout steps.
    Do you see any error message in the nopcommerce log?

    3 years ago

    >So payment_intent.succeeded webhook fails, because it nopcommerce does not have order by order guid specified in webhook. So the there is no order, but money is charged.

    Stripe changed the logic and sends webhook at once after payment but nopcommerce didn't create the nop order yet.
    I added the timeout in the webhook handler.
    Can you upgrade the plugin and check this issue again?

    3 years ago

    Try to use the native nopcommerce onepage checkout or another vendor one page checkout plugin.

    3 years ago

    Powered by nopCommerce

    Copyright © 2023 FoxNetSoft. All rights reserved